RSS/XML
Main Page  »  News
View Article  More Dataloss And Computer Failure

Yet more reasons why large scale IT projects containing sensitive data are prone to failure. IT projects like the NHS Database.

Firstly the BNP had their membership list published on the internet, and this has led to some nastiness. While some people may think that publishing a list of these odious people is some sort of 'justice', I happen to think that data security should apply to everyone, no matter how nasty their legal views are.

It's though that this was an inside job from a disgruntled former employee. It's hard to protect against such things, and with the NHS being such a large employer, it will only be a matter of time before one person decides to open the floodgates and open up the system to abuse.

The second example is the virus infecting the Royal London Hospital. This was the Mytob worm that disables anti-virus software, shuts down firewalls and allows remote access. It's been around since early 2005.

All I know is that for a large part of Tuesday, the Royal London Hospital wasn't accepting ambulance patients into A&E. While I wasn't there, I can't see how the failure of a computer system meant that they couldn't deal with emergency patients. Even worse, this came a day after all the local hospitals were inundated with patients. At my local hospital there were no beds available at half past six and there were nine ambulances waiting to handover their patients into the packed out A&E.

Therefore, hospitals that were still recovering after an exceptionally busy Monday had more pressure put on them because the Royal London went on divert.

I know of one critically injured patient who should have gone to the Royal London, as it's a trauma centre, but instead had to go to another hospital. So, despite the official statement, I would suggest that "By using back-up systems, manual procedures and working flexibly, we have continued to provide high quality care to our patients.", isn't true for all patients.

All this was caused by an old worm that should be fully protected against - imagine if it were something specifically written to take advantage of the NHS computer systems. Imagine if the whole computer system was linked and the worm had access to the entirety of the NHS via a joined up database?

If you have been to the Barts and London Trust can you be sure that the remote access feature of this worm hasn't been used and that your medical details aren't now out there?

But of course the NHS IT programme won't be doomed to failure, because they are using the best of the best to design the system, not the cheapest or most politically expedient...


Today was supposed to be my 'getting things done' day, but instead I have the lurgy (which may explain some things if this post is utterly unreadable).


Pondering - I wonder if there is a market for insulated and waterproofed Burkhas? I imagine that they'd be quite nice in the worst of the English weather. A cross between a Parka and a Burkha - but what would I call it?

View Article  WTF, And A Statement Of Intent

Jacqui Smith says public demand means people will be able to pre-register for an ID card within the next few months.
The cards will be available for all from 2012 but she said: "I regularly have people coming up to me and saying they don't want to wait that long."


The fuck!?

"Please Jacqui - let me pay you £30 or more so that you can store my data on a huge database that will almost certainly not go missing (unlike many, many other cases of dataloss) all so that you can catch those nasty, nasty terrorists. I'm more than happy to have £50.1 billion of my tax money going into this scheme rather than into, I dunno, the NHS".

When is it we can get to vote this shower of fools out of government?

Here is my statement of intent :

I refuse to carry any national ID card that is based around a national database and would rather go to prison than submit to this attack on my privacy and security. They will have to get my biometric data* by force and I will shred any ID card of this type that I am sent.

I would rather emigrate (And I love London and the UK) than be forced into this scheme of waste and evil. I will vote for any political party that guarantees scrapping this white elephant.

*Which is still hideously flawed and throws up too many false positives and negatives. To be fully informed please visit No 2 ID.

View Article  Flagging Addresses

Notes On Assaults 1 Notes On Assaults 2 Notes On Assaults 3
(You can click through to Flickr to see the notes that I've added to my notes)


Just some notes that I made before going on Radio 5 Live to talk about this story.

Donal MacIntyre devoted part of his radio programme to it (and you can download and listen to it here, I don't know how long it will last).

So I got on the radio and said a few words (here for a few days - the section starts 1:03 in and again I suspect it only lasts a few days and won't let nasty foreign types listen to it).

But I didn't get a chance to say as much as I wanted to. But I have an audience here - so here goes...

Sadly we don't tend to flag addresses for people who are just verbally abusive to us, as I said in the radio segment, I'm working next Friday, Saturday and Sunday nights and I fully expect to be sworn at on every one of those shifts. If I were to fill in forms for that sort of abuse I'd never get any work done. Instead we fill in the forms for those people who have either physically abused us, or have acted in such a way that there is a high chance of them physically abusing people in the future.

We fill out the form, explaining why we are flagging it as a dangerous address and then fax it off to Control (using the hospital fax machine, our station doesn't have anything so high tech as a fax machine...)

So the dangerous addresses are flagged by people who have actually been there. And trust me, if someone dies as a result of a delay by us waiting for the police, the person initially flagging the address will get some serious questions asked.

The flagged address system is a warning system, it informs and compliments our 'at scene' risk assessment. Sometimes we ignore it, sometimes we wait for the police. It all depends on the situation. If someone is reported as not breathing then we'll probably go in, if they are calling because someone in the house is drunk then we are more likely to wait for the police. An example of when it was right to enter the address is this one, while in this example it was right for me to wait outside for police assistance.

It's that sort of risk assessment that we make all the time, often without consciously thinking about it.

The address is reviewed every six months, taken off the register if there have been no further reports, at least that is how it was explained to me.

So why are people violent towards us? Obviously drink and drugs play a huge part, mostly drink. But I think that there is a more subtle thing in action here.

When I wear my uniform people do as I say, they don't see me as a slightly overweight bloke - they see me as a figure of authority, that I know what I'm doing and that it is in that person's best interests to do as I suggest. Conversely, the uniform dehumanises me - it makes me a 'thing' rather than a person and it's much easier to hit someone if you think about them as just being a 'uniform' rather than a living, thinking, feeling human being.

A lot of arguments are started because of the raised expectations of people to be looked after by the state, they don't want to wait for their treatment and they want an instant cure - this is why I would suggest that actual violence against staff is higher in A&E departments, although they do have security guards posted there now.

The dangers for ambulance staff have only increased - there are more solo responders now, and they go into situations where the police would turn up mob-handed. While solo's aren't supposed to be sent to assault cases on their own, I know that I attended a fair share of such things - often waiting ages for a proper ambulance to arrive. I remember one stabbing I was sent on and it took forty minutes for the ambulance to arrive. I'm just glad that the assailant didn't return to finish off the job he'd started.

The other huge danger is Call Connect.

Due to "call connect", the government's new way of measuring the "success" of ambulance trusts, we are finding ourselves going into houses without any idea of the possible dangers. Once we are out of the ambulance, there is no way for control to contact the crew.

The new 'Airwave' radios have been delayed, so there is still no way for Control to contact us once we are out of the ambulance. We are often sent calls that just give the address.

An example,

I'm sent a call to a house I'm just driving up to - no further information is given. If I'd got out of the vehicle then I would have been met by a house full of drunks, one of whom had been cutting herself open with a kitchen knife and was arguing with the other occupants. Thankfully I don't give a damn about the government's ORCON target so I waited until more information came down - then waited for the police. If I hadn't done that there was a good chance that I wouldn't be here today writing this post.

To be honest, I would be very surprised if an ambulance person isn't killed in service before the end of next year.

Edited to add that I found the Unison's comments in the original BBC story particularly unhelpful, seeming to care more for the people who hit us than the members of their own union, then realising that there was a fence that they had to go and sit on.

Welcome to Random Acts Of Reality, a Blog based in London, England, written by an E.M.T working for the London Ambulance Service. Also, number one search result for "Womble porn". All names have be changed to protect the guilty. This Blog was previously known as "Why I Hate Humanity" but the antipsychotic medication seems to have kicked in.

All opinions on this website are mine alone, and may not reflect those of the L.A.S or other ambulance crews

Find out more about me here.

Login
User name:
Password:
Remember me 
Search
This Month
November 2008
Sun Mon Tue Wed Thu Fri Sat
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30
Year Archive
Buy My Book (Please)

The Story So Far.

Subscribe with Bloglines

How To Contact Me.

I started the Open Rights Group.

Amazon Wish List

Reynolds is Reading...

Creative Commons Licence
This work is licensed under a Creative Commons License.