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Home Sweet Home
Originally uploaded by Random_Reality.
Well I'm back home, where I am microwaving a curry, putting my feet up and will soon be playing a little bit of World of Warcraft.

Following that I may well be spending some time on IRC before going to bed and repeating this sort of day again tomorrow.

Looking back it was a fairly average day, no lives saved (particularly), no multiple trauma, no-one trying to hit me, and very little time sitting around doing nothing.

Blogging throughout the day filed up most of the free time that I had, and while it was a fun little exercise, I don't think I'll be doing it again soon. While I don't mind moblogging, I feel that I can't 'polish' my writing as much as I can when I get home and blog from there.

There is also a lack of reflection - if I write about a job immediately after doing it, then what time do I have to look back on it and pick out the interesting parts, or relate it to jobs that happen around it.

So while I may well moblog again, I don't think it'll be on the same scale as today.

"My name is Jack Bauer, and this was an average day in my life..."
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IMAGE_00049.jpg

I did manage to drink my cup of tea, and then even managed to have a bit of a doze on station.

I then got a call to a lovely 74 year old lady, who was apologising for calling us, but she was on Warfarin (a drug that 'thins' the blood) and she had a nosebleed that wouldn't stop.

Her house was spotless, she was polite, and rather upset that she had 'bothered us'. I kept telling her not to be silly, but she kept saying sorry until the ambulance took her away.

The picture is of a derelict house that is a couple of doors down from where she lives - it always surprises me how lives can be contrasted in houses just a few yards away.

Hopefully this was my last job of the shift, and my next entry will be from home (where I can start replying to some of your comments)

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It's half past four, and as I mentioned this morning, my body just wants to sleep.

At least I've made a cup of tea, I just wonder if I'm going to be able to drink it.

Two hours and counting until the end of my shift.

Then I get to do it all over again tomorrow.
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"Can we send you this job? It's a long way away".

"Sure, why not..."

Three miles through heavy traffic, from one end of my complex to the other. Blues lights flashing and sirens wailing.

Five minutes it took me to travel it, well within the all important 8 minutes.

I only clipped three cars on the way here *joke*

Patient is a 74 year old male, recently flown here from India, very nice person who gave a good description of Cardiac chest pain. He had a heart attack two years ago and it feels similar to that episode. The ambulance which was from another sector was also pretty quick to turn up. The patient is now winging his way to hospital for assessment and treatment.

I fancy another cup of tea.
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IMAGE_00048.jpg

This is the view from my other standby point, hidden behind the back of Stratford shopping mall it lets me get to most areas quickly and, because it is hidden from pedestrians, I can have a little sleep without people waking me up to ask directions.

If I want to watch people walking past then I park up near St Johns church.

The last job was a 60 year old man who had fallen over and had probably broken a rib. After a full examination to rule out anything nasty like a punctured lung, or the possibility of this masking a cardiac episode, I was quite happy to see him walk onto the ambulance. At the hospital they will probably do exactly the same examination, it is unlikely that they will x-ray him because with broken ribs there is nothing to do except treat the pain and let them heal naturally.

I did however manage to get back to station to have a well-deserved cup of tea, now I'm pondering why the traffic up the high street to Bow road is so bad.

I am making notes on how far/fast I'm travelling, and will show you these very geeky figures after I get home and 'crunch' them.

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Just finished a job dealing with a 64 year old female with angina-type chest pain. While the job is one of our fairly regular types, what was unusual was that the GP was still on scene and that he had given the patient some Asprin. I know I've mentioned before how GPs often don't do this important treatment.
Of course, as soon as I turn up, the GP disappears - he was obviously intimidated by my superior medical knowledge...

*cough*

Before that, I went to a job that was given to us by the police as "Male, 30 cuts to hand, self inflicted". As it was halfway across town, the ambulance got there first (but I still made it in under the all-important 8 minutes) - I then saw them leading the patient into the ambulance. Chatting with the crew it seems that the patient fell onto his hands and had nothing more than scrapes and grazes.

I suspect that there is more to the story than that, so I'll try to have a chat with the crew about it later.

Now I'm going to try and have my second cup of tea for the day.
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IMAGE_00046.jpg

Well, it didn't take me long to find trouble, moments after writing the last entry I got a call to a male fitting in the street. The reason for the fitting was 'unknown', which means it could be anything from a head injury to alcoholic fitting.

When I got there, I immediately recognised him as one of our regular epileptic patients - he has 3 or 4 fits a week, it is only if he is outside when he has a fit that we get called. This time he had a nasty cut above his eye, but once more, the ambulance wasn't far behind and he was soon on his way to hospital.

I'm writing this outside the house of the next call, an 81 year old female with pain in her chest, caused probably by the dry cough she has had for the past 4 weeks.

Paperwork has been done, and I'm waiting for my next call.

The photo is of some of the dock cranes that we have in Newham.

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Second job of the shift is a 57 year old female with chronic emphysema, who for the past two weeks has had increasing difficulty with her breathing. While she was able to talk I could tell that she was having trouble breathing.
Once more, I was able to give her oxygen before the ambulance turned up, and as we were only 400yards from hospital she has had a rapid transport to hospital.
I'm now going to cruise the area looking for trouble while listening to some Polyphonic Spree on the CD player.

Hard life this ambulance work...
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So I spent some time at my standby point, then returned to station. I always have trouble around 10am and 4pm during the day, it is when my circadian rythmn hits its low points and I just want to sleep. If I'm not busy seeing to patients then these two times of the day are really tricky for me.

It doesn't help if I haven't been sleeping well - which, or course, I haven't.

At the moment the seat of the RRU feels as if it has rocks in it, maybe because I was doing something physical yesterday, or it might just be where the Night shift has adjusted the seat.

If I don't get busier, todays experiment in hourly blogging will get boring very quickly...

At the moment, instead of three ambulances running out of West Ham, there is only one. It is funny that there was no problem in manning ambulances during the Easter break (where you get paid more money for working overtime during that period), but that today, at least locally, manning is poor.
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First call of the day was a 90 year old female with shortness of breath since last night - the call came just as I sank my teeth into the first of two bacon rolls.

As always the person who needs the ambulance holds off calling us, and apologies when we do turn up. Here oxygen levels were rather low (88 out of a possible 100), but a bit of oxygen soon brought these levels back to normal. The ambulance crew weren't too far behind me, and have just driven off while I'm writing this.

Now I'm off to sit at my standby point for a while (and watch commuters struggle through the rain).
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I am allowed a short period of grace first thing I the morning. During the day I am not supposed to spend more than 20 minutes on station - any longer and I get someone from Control phoning me up to ask me to either roam around the area or to sit on standby. However because of union negotiation, Control can only put you on standby between the hours of 08:00 and 20:00 - so if there are no calls I can sit on station from 06:30 until 08:00. This means cups of tea, and BBC breakfast news.

I've just had a look at Google, and guessing from the logo, it's Van Goghs birthday. I wonder if they will do anything for St Georges day on the 23rd of April, like they did for St Patricks day - somehow I doubt it, the government of England seem to do pretty well ignoring it.

If you look at the events on the St Georges website, it really does look pretty pitiful, cafes doing Ska nights for instance...

Talking about BBC Breakfast news...doesn't Ruth Kelly have a deep voice (and an awful website).

For the next few hours, I imagine that I shall be moblogging, so the standard of writing will plummet.
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It is a source of amusement, when driving into work that you find the Rapid Response Unit you are going to be working on speeding past you on the way to a call. What it means is that there is definitely time for a cup of tea before the night shift gets back for me to take over - this means a slightly more relaxed, yet awake, EMT will be serving the people of Newham today.

It also means that I can read some blogs, write this post, catch up on some work bulletins and generally start feeling a bit more humaan.

I'm also happy for the bloke working the nightshift, he likes to get back to station late - as it's a bit more overtime.

Throughout the day, in an attempt to be as geeky as possible, I shall be telling you exactly how far I have travelled and the average speed that I drive at to get to jobs (answer:as fast as possible, but you may be surprised at how slow that speed actually is).
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24

I fimd it incredibly unfair that I have to get out of bed at 05:15 in the morning. I mean, at that time of the morning, who else is awake enough to be ill?

Oh yes, bloody Maternataxis...

View Article  Personal Safety

Today I was sent on a course to learn “Conflict Management”.  As part of their responsibility under health and safety legislation ‘Da Firm’ has decided that we all need to be trained in personal safety.

I was quite happy, as it is an eight hour day, and I was taken off a twelve hour shift in order to attend this course.  I have been to four of these courses in the last 10 years or so, so I wasn’t expecting any surprises.

The actual location of the course was in ‘Partnership house’ which is a Christian building opposite Central Control at Waterloo.  It was bloody freezing there as well, and the coffee they supplied was completely undrinkable…

…Luckily I had a can of Red Bull in my bag.

The course was run by a free-lancer for Maybo, he was ex-army, and ex-police, and a very good tutor – although I was a bit surprised when one of the first things that he said was that “This course is copyright Maybo”, it just seemed like a strange thing to say.

As expected, it was the usual mix of talking about how to assess and defuse potentially hazardous situations, coupled with some physical skills of how to escape from people trying to grab you.  When I first did a course like this, many, many years ago the skills were all rather more ‘hard’ and involved pushing people away – this current course was a lot more ‘soft’, which is more useful because the people who tend to grab us are ‘little old ladies’, so punching them in the face is vaguely discouraged.

Quite a fun little day, and I learnt a few new tricks that’ll come in handy when I’m wrestling people to the ground…

Tomorrow, I shall be trying to blog every hour in some strange attempt to mix “Extreme Blogging” with the episodic format of Television’s “24”.  This will either be fun, or really tedious.  There will even be pictures.

View Article  Masking Histories

Sometimes patients can be awkward buggers, all their signs and symptoms point to one thing, and it is only a bit later, with a bit more investigation that you find out what is actually wrong with them.

Today was a case in point, I got called to a 40 year old male who had been suffering from chest pain for the past two hours.  I turned up and started my examination of him.  He had fallen down the stairs the day before, his chest was painful when I pushed on it, and he had no symptoms leading me to believe that the problem was anything to do with his heart.  I immediately thought that the pain was muscular in nature, rather than a more serious cardiac problem.

The only thing was that his pulse felt ‘funny’, a strange little ‘thrumming’ sensation that was a little like a double heartbeat.  So I thought that if I hooked him up to my cardiac monitor I’d have a better idea what was going on – but the leads on the monitor weren’t working, so I would have to wait until the ambulance turned up.

It was a little embarrassing because the patient and his wife were both doctors (probably working in research)  Both were happy with their treatment and the ambulance soon turned up.  The patient was connected to their monitor and we found out that he was in SVT which is a rythmn problem with the heart, causing it to beat too quickly.

So the actual ‘Chest Pain’ was probably related to the fall, being either a bruise or a muscle strain.  While the patient’s real problem was hidden from a cursory examination.  It is only because we have the capability to electrically examine the heart that the patient was sped into hospital rather than taken in normally.

I’m wondering if the fall somehow caused the arrythmia, it’s probably not outside the realms of possibility.

Knowing what the patients problem was also meant that the ambulance crew didn’t look embarrassed after handing the patient over to the nurses at the hospital.

Tomorrow I have a special learning day – learning how to ‘maintain personal safety’, how to defuse aggressive situations and how to escape from grapples and the like…

Then on Wednesday, I have a plan for something a little bit special – that will either be fun, or really tedious.

View Article  BritBlog.com

British Blogs.

There are 1265 British blogs listed in this directory, one of which is this site.  At the moment it has little function beyond the directory itself, and the ‘Top Ten’ and ‘Bottom Ten’ charts.  I would suggest that it needs to implement something that will better produce a community (Forum?  Mailing List? Chatroom? Or something more left-field?)  As once you have filled up your ‘blog reading time’ with blogs that you enjoy, you won’t return to the directory itself.

I wonder if an RSS feed of the ‘Bottom Ten’ blogs would be interesting to read, or if it would just consist of  “I have decided to start this blog…” posts.  Perhaps an RSS feed of ten ‘Random blogs’ would help get people attracted to new and interesting blogs?

I really should have some caffeine before blogging.

View Article  Blogging Phones
It seems that Siemens has recognised the power of blogging - they are offering a chance for people to test-drive some of their new phones, and to report their experiences in a blog format.

It'd be interesting to see how this works out for them - the chance to listen to your customers during a beta test is nothing new, but this is the first time I've heard of a company using a blogging format to structure such feedback.

Testers will release their opinions on a blogging platform, which will be an integral part of the Siemens Communications site. Individual tester blogs for each product will be aggregated and linked to from the product pages within the next generation section. After the release of a phone the posts from categories like "Bug", "Idea" or "Hack" will stick to the product´s page.

If you are interested in signing up you can have a look here.
View Article  Request
I've just come from a job where the ambulance crew who responded called me 'Mr Blog' - they wondered if I'd write about the job we were at.

18 year old male, normally fit and healthy, with a dry cough for one day. Location? 400 yards from the hospital.

Erm...and that's it - Cue a phone call to 999, one RRU, one ambulance and all the work/paperwork that any attendance to A&E requires.

Before that I went to a patient who gave their complaint as 'Chest pain', and sat there talking to me, rubbing their ample belly, which had been hurting them for the past week. I'm sure some people think their chest is the two inches around their belly-button.
View Article  Flagged
I've mentioned before how some addresses are 'flagged' as dangerous, when a crew goes to an address and gets punched, kicked, spat at or otherwise abused they return to station, fill in a form and that address is then flagged.

We will still go to these addresses, but the police will normally be called first, we then wait around the corner until the police turn up and we go to the patient together.

The police have a similar system, but it's much wider in scope, and we don't have access to it because we are an 'essential' and not an 'emergency' service.

When an address shows up as 'flagged' the crew are informed that they should wait for the police to turn up...

...So why then, did I turn up to a flagged address, have a chat with the patient, and then, a couple of minutes later, I opened the door to the police and the ambulance crew? Could it possibly be because no-one told me it was a flagged address?

I heard the crew being told that the address was flagged, and that they shouldn't approach, but as I didn't know what call they were going on I couldn't have known that it also should have applied to me. The FRU desk which handles my jobs should have told me about the address and given me the same advice, but that didn't happen.

At the end of the day, I was alright (the patient is well known to me, if only because he is a neighbour of mine) - but when I called the FRU desk to ask why I wasn't told about the dangerous address the best answer I got was a 'Sorry about that- are you alright?'.

I know it gets busy up in Control (especially last night - everyone was busy), I also know that communication between the Sector desks (who control the ambulances in the area) and the FRU desk (who coordinate the RRU's across the whole of London) is often not brilliant - but this is the sort of thing that could lead to really bad things happening...

...bad things happening to me.
View Article  Hoaxes II

One of my regular readers is someone from an Ambulance Control, she left the following in my comments section about why we on the road tend not to see too many hoax calls.

We do get a fair number of hoax calls in control. Most of them can be spotted a mile off, however, and consist of someone under the age of 16 requesting police, fire and ambulance for some unfeasible event. They usually hang up when you read them back the address they are calling from, or, if they are in a call box (which they usually are) tell them to "look up at the 'security camera' in the box so I can see your face" or "the doors of the phone box will now lock automatically - the police are on their way to catch you for making NAUGHTY HOAX CALLS". Obviously, you have to be 100% sure that it is a hoax before you do this, otherwise someone will die and then you will get the sack.

I also spend a fair deal of time when working on the dispatch desks calling back suspected hoaxes from call boxes until a member of the public answers and confirms there are no dying individuals lying around that we ought to be attending to.

One or two do slip through the net, though. There was an almighty ruckus when some really "funny" people decided to tell us that someone had fallen down the stairs and then given birth to her sixth baby on the spot. A whole fleet of ambulances and midwives turned up to find a bunch of sniggering teenagers on the doorstep and no sign of any woman or baby. They didn't even have the sense to give a false address. One of the midwives rang up and shouted at me for half an hour.


So, thanks to the folks up in Control around the country for dealing with the obvious hoax calls

I think this will make up for the moan I'm going to post about Control in a little while.
View Article  Questioning
I could hardly believe it, the first job of my shift was to the 45+ Stone patient who was my last job on my last shift.

It only took 45 minutes to get him out of his flat this time, which just goes to prove that practice does indeed make perfect.

I promised answers to some of the questions asked in my comments area, so here goes...

Do you deal with a lot of hoax calls personally?

In my own personal experience, I have found that hoax calls tend to be fairly rare these days. The youths these days tend not to make hoax calls - instead they set objects on fire and wait for the Fire Service to turn up. Just a few nights ago, the target of these pyromaniacs was my block of flats. One of our crews was on the way to a job, and as they passed my flats saw flames leaping out of a window. One of the refuse chutes had been set on fire, along with a couple of waste bins.

So, no. We don't get many hoax calls, we just get people causing trouble.

When people are having epileptic fits, is there any medicine you can give them

Paramedics carry Diazepam in rectal and intravenous forms, which can be used to bring people out of fits. Unfortunately EMTs are not permitted to carry or administer these drugs - in my eyes I think it would make a lot of sense for us to carry these drugs, as seizures can be a life-threatening condition.

Do you have to do any paperwork after a job

Yes, I do, I have to fill in a 'Patient Report Form', which contains the patient's details, what is wrong with them, their 'vital signs', the times that I get to the job, and finish the job, how far I have travelled and space to 'code out' the patients problem.
I also have a 'Running' form, where I fill in the times to the job (again), the miles I've done (again), Where I went to (again) and the serial number of the patient report form.
Then there is a special RRU form, where I fill in the times (yet again), the mileage (yet again), where the job was (yet again) and do some maths to work out if I got to the job in less than eight minutes.
Luckily I don't have to fill in HIPAA forms or anything like that - but it does seem that most of the time I'm filling in paperwork rather than actually seeing patients.

What do you give for a heart attack

In London we give Asprin, which reduces the mortality of a heart attack by 25%, and GTN (nitroglycerine) which 'opens up' blood vessels, hopefully allowing more blood to got to the heart so that the damage done by the heart attack is minimised. In some parts of the country ambulance paramedics can give anti-thrombolytic drugs. These 'clot busters' break up the blood clot causing the heart attack - but because of the risks of serious side effects and the nearness of hospitals we don't yet have these drugs in London.

You didn't like 'Constantine', what was the last film you liked?

I went to see 'Robots' last night and thoroughly enjoyed it. Laughed out loud at the fart jokes, the Britney Spears pastiche and the ever funny Robin Williams. There are lots of interesting films coming out in the next couple of months, so I'm considering getting a Season ticket.


I think that's all the questions, many apologies if I've missed yours. If you want to ask me anything then please do feel free to leave a comment, or drop me an email.
View Article  Problems With Blogging


From the excellent Mac Hall
Please note that this has nothing to do with anything going on in my personal life now, or in the past or present, it is presented purely because it is amusing. Go there, read the other comics, enjoy them and then buy merchandise.
Welcome to Random Acts Of Reality, a Blog based in London, England, written by an E.M.T working for the London Ambulance Service. Also, number one search result for "Womble porn". All names have be changed to protect the guilty. This Blog was previously known as "Why I Hate Humanity" but the antipsychotic medication seems to have kicked in.

All opinions on this website are mine alone, and may not reflect those of the L.A.S or other ambulance crews

Find out more about me here.

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