Trouble is, that time of time, there is something unusual about most of the calls, but I do try to make a note of it. There was a bit of a drama last night when a crew was nearly assaulted by a man with sore testicles... the crew rang in and complained that the call taker hadn't warned them that he was abusive and we had to dredge up the call to find that he was actually the picture of politeness to the call taker and that she had no idea he was going to kick off. I guess some people just don't like green.