glad ye are back good news at the independant: "..Unison, Britain's biggest union, which represents nurses and paramedics , said frontline NHS workers were not only suffering from violence but insults and intimidation from aggressive patients. "There is an awful lot of verbal abuse that can be very scary. We can be worn down by a constant barrage of abuse and verbal aggression. We need to ensure people's problems are dealt with quickly. This slow drip, drip effect undermines people's confidence and leads to ill health," a Unison spokeswoman said..." http://news.independent.co.uk/uk/health_medical/story.jsp?story=550160 dung beetle just in case ye have not experienced it.