I am guessing twitchy legs man answered "No" to the question "Are you breathing normally?" This is a bit of a stupid question (in my opinion "Are you having difficulty breathing?" would be much better) but it is part of the protocol so we (call takers) have to ask it. People, unfortunately, cotton on that giving the "right" answers to these questions get you a quicker response. It's not at all uncommon for something stupid like toothache to come out as a category A "breathing problems" call and for me, as a call taker, it is EXTREMELY frustrating. I feel like writing "sorry, ambulance crew" on the ticket before sending it up. If the patient said yes, he was breathing normally, then it would probably get a category C and Telephone Advice could ring it back and tell them that they should call a GP/taxi/whatever instead.