My WBT sometimes asked "are you having trouble breathing normally because of the pain or because you are having difficulty breathing" That kind of questioning tends to weed out some of the rubbish but I'd probably get a slap on the wrist from QA!!There's a huge difference between "it hurts to breathe" and "difficulty breathing" Stupid American protocols!! (I love america really!) Just wish we had a completely UK system that was catered directly to our needs as opposed to those of an overly litigious society!