The delicacy with which you write about sadness, the immediate feelings of you and your colleagues, moves and impresses me. It makes the difference, and helps illuminate far beyond the routine aggro of your work about which you write so often so very well. It's also very good to read about how accomodating the management and others in the LAS were able to be, which should feel sustaining and rewarding to you all. /DAB, a Londoner in Chicago.