This disease is everywhere. I'm in the university world, about as far from the life-and-death pressures of ambulances as you can get, and it's the same thing. More work, and more of that spent on stupid or useless stuff instead of what you're supposed to be doing, less pay, worse working conditions, legions of unhappy workers that management just can't seem to understand. (They had that nice Staff Appriciation Day for everyone, didn't they?) Have they all been reading the same management guru books? Or is it something to do with all having the same economic pressures? Or is it just the result of endemic human stupidity?