Very good. On the other side from you, have learned the system does not work....for those who need help. So you end up picking the pieces up. But kind of first time heard anyone mention all the people involved who are just not there. Unreal am saying this, the Police have met due to overdosing, meds, drinking have spoke more sense in five minutes then heard for a long time....never knew as they said, how so much they are about helping people. Things lead people to this place, after overdosing drinking, refused treatment, despite paramedic, police, at my home, you stated they cannot do anything in your home?, although this policeman took me to the hospital put me under section 136 is it? then in a police cell, then back up to hospital after seeing the Dr there. Today am battling with drink (which was vehicle to OD a few times two weeks to be honest...long story, severe illness/depression after years of abuse, but still here) then to get the help from there on, was a time really disliked that police man for taking me at that point, to this day cannot recall how or why he arrived in my home, someone must have asked them to do so, although he was caring, today kind of glad he did, but its a long road. So you get the end of it like this girl, hope she finally somewhere gets the real help, you are passed through a system which as you describe not only does not work in an emergency or situation like you were called too but is not working for the ones like the girl It is catch 22 now for me, control the drinking, have no medication nothing allowed, then they will detox me, then go on from there. Appointment soon.... Same for everyone in my place found out. They called the out of duty Social Worker for myself, apologised over and over to the policemen who had to stay with me every minute, did not want to be there, certainly did not want to waste anyone's time, my only regret they had found me, taken myself in, they refused to let me go so had to stay, those guys were with me hours sat in A & E from about 1.00pm to 11.00pm.......(Saturday) personally just wanted to go home, kept asking to do so, felt awful about them having to sit there all that time.....although ever so nice about everything. Seemed to me like endless phone calls just like you stated. btw think you guys do some real good work, so do the Police, found out that sometimes by the time you reach yourselves, there are people in the system that is what its all about. Even a guy on the crisis care number told myself he hated the system that they all worked in.............. psychotherapist.