I recently fell in the street, breaking and dislocating the little finger on my dominant hand. Rather than call an ambulance, I took public transport to the hospital. In my book, ambulances are for serious injuries and/or emergencies. I believe that anyone calling an ambulance should think "would I be satisfied if my mother/spouse/child was having a heart attack and the ambulance was delayed because of someone calling 999 for the injury I have?" If the answer is yes, then call an ambulance, if not then find your own way to the hospital. If only the general public would show common sense, these problems wouldn't arise. NC