It's a problem we, and the A&E departments have - I can't count how many times we've been called and when we have turned up the person has been surprised we got there so quickly! Then they start moaning about how long they will have to wait in A&E, when 98% of patients are seen, treated and either admitted or discharged within 4 hours. (At least in the hospital I like to take them to). But the local newspapers don't publish those stories on the front page - not when they can blame someone for something going wrong.