Great post on Walking the Streets! Thanks for the link. He's bookmarked. (His comments don't seem to be working. Haloscan may be down.) It makes me wonder that every single human, helpful thing he did was "outside of protocol." It's not the first time I've seen this, my own life included. There's a brain rot at the core of all our bureaucracies, corporate as well as government. Why isn't a clever management type looking at this?