There are some days that I truely do NOT understand some people. I, like the others think you did a great job in saying 'naught' to the person. Even if it did cloud the rest of your shift. It's hard to do, turning 'off' to the idiots of this world. People are people first and formost, their colour/religion/age etc second. The sooner the identifiers understand that then the faster we'll get along. Utopian I know. I'm not that nieve to think it will happen any time soon, I just get sick of people giving a 'I'm not to blame, you are, you're racist' etc. To identify with something or some one, is in everyones natural instinct. But when it impeads on your life, like it appears to with that teenager, then how much can they be accepting of others in reverse.