Speaking as a Sri Lankan, living in a big multicultural city (Toronto), there are two things that I'm always subconsciously aware of: 1) That I'm a female (and small at that) 2) That I'm a racial minority That said, I find myself always trying to feel people out when it comes to those two things. While what that girl said was incredibly hurtful and uncalled for, I can't help but think she has a similar thing going on. As a teenager, who has no medical knowledge, or background on the situation with that old woman, there are going to be a few things her mind automatically jumps to when she sees this old woman "faint" and two medical professionals not jump in and help -- I get the feeling she just said whatever came to her head without thinking. How do you reconcile yourself being panicked with two people (whose job it is to help) being so calm? This seems like an injustice, and what possibly is this girl's most familiar experience with injustice? Racism. Anyway, not condoning reverse-racism, but just trying to shed some light. I'm sorry you had to deal with that, especially while working an already difficult job. I've been reading and enjoying your blog for some time and thought it time to comment :)