I'd be very tempted to put in a 'near miss' untoward incident report at work, maybe with a copy to the good people at the PCT complaints department. After all, there was a high likelyhood the ?MI could have resulted in something far more tragic. If the boot was on the other foot, I'm sure a flurry of paperwork would have been sent in the direction of your management :-( A high and mighty approach to poor quality patient care doesn't do, and this individual needs a reminder of why they are who they are for the sake of the next poor soul in such a predicament.