ok cat out bag - i work in CAC (please dont hate me :-0 ) the 'carers' i encounter are anything but! i've had carers who dont even know their patients name which to me is a pretty bad start to anything. if an elderly/immobile pat is unable to open to door we ask if the carer will stay on scene or if there are any other keyholders. too many say they can only stay 5mins. its unbelieveable - its almost as though they want crews (and the police) to force entry. if a carer arrives and finds a patient on the floor or bleeding i've been told too often 'i cant touch him'. i put that down to fear of litigation but its still wrong. and dont even mention residential 'care' homes! wiskers [/end of rant] ;-)