There is a secret agency somewhere that, when ambu staff are a bit tired and would like to put their feet up, contacts the MOP to inform them of the misuse of their hard earn taxes (!) and that they should call an ambulance for every little complaint they can make up. This agency is possibly affiliated to NHS reDirect. Obviously yesterday the Agency were working to maximum capacity. We saw station for our meals and that was it. We did manage to hold off carrying anyone until the last job but in accordance with the Third Law of Physics, the nearer to the end of shift, the heavier and smellier the patient.