Yikes, sounds like you're surrounded by twits ;) I wonder why the UK hasn't implemented a system much like the one we had in Ontario with regards to ambulance calls. We had the same issue with people calling for ambulances when they just needed to get their rear ends into their cars and to their GP (or our "urgent care" clinics). A system was put in place where if you called an ambulance for anything BUT an actual emergency (maternataxis were on the NO list) you were to pay for the transport out of pocket. Patient transfers, wellness checks for Nan Down calls, those were perfectly allowable. Idiots who called for maternataxis, tummy aches and colds were on the "no" list. It cut down the number of stupid calls dramatically, freeing up emergency services to do what they were meant to do. Anyway. Off the soapbox I get... ;) Elly