Hi...over the past few weeks I've been reading about three years worth of your blog and it's been fascinating. I work in the NHS but have never worked with the ambulance service...so this has been a real eye opener. That aside, I think I'd still find it as fascinating - humans have this amazing capacity to be brilliant and awful people and the situations you see them in tend to bring out one or other trait. It's a brilliant insight. Never stop blogging. Meg.