Does this mean you'll get your £3M back next year?! Oh but then it'll be used to further improve the service, whilst you'll probably be penalised (again!) for exceeding performance where it matters but failing on things that either don't matter, don't exist within your operating parameters or some other meaningless automated rating which doesn't reflect the reality of what you actually do all day every day ad infinitum...........*zzzzzzzzzzzzzzz* <------- Politics. Nuff said. By the way - in case people think I am being needlessly sarcastic and vitriolic about Government and Targets etc, I'd like to take this chance to say the only thing I want to say (or indeed CAN say) about my previous employment in the UK - let's say I was a "Civil Servant" and leave it at that ;)