Just read NeeNaw's post and the comments with it. I completely understand why it must be so frustrating to get that kind of job, when you *know* it's not an emergency, and the immediate instinct is to punish people who do that. But where do you draw the line? I called an ambulance out a couple of months ago as I was having chest pains. Turned out to be muscular, not heart-related, but I didn't know that at the time. So would I have been classed as a time-waster??? I'm not getting on a soap-box here, just wondering out loud...