Our ED (large south coast teaching hospital) ran out of blankets on Sunday night. The security man (singular) was 'too busy' to let our HCA into the laundry to get some more. And this in a department where the air conditioning ensures freezing temps in winter (and breaks in the summer). I was wearing a fleece (despite this being 'against infection control policy' I am reliably informed) and was still cold. God only knows how my 80yr+ patients in their pyjamas were feeling. Absolutely bloody amazing. Still, good job they can afford to employ Night Managers, whose sole job it is to stand in front of the ED board, write down breach times on a clipboard and whinge when you don't yet know whether you'll need to admit your asthmatic patient as you only saw them 3 minutes ago and haven't yet given them any treatment....