I know! Take it from someone who worked in Nursing Homes, Now in A&E at weekends, and training to be a Nurse, (with the intention of getting a degree and going straight to the Ambo Service for Tech Training) Luckily Ambulance crews have a one to one relationship with their patients (2 - 1 some of the time) in my nuring homes it was oftern 12 / (20 in some) to ONE! (or two) There simply isnt the time to spent talking to people like this man sad as it is. I have also been told off in AE for sitting holding the hand of a dying woman (wasting my time apparently) !!!!!!!