There it is again - see my comment several entries above. You didn't call the "Kingussie Ambulance"; there is no such beast. You called the Scottish Ambulance Service, and you happened to get the vehicle which we domicile at Kingussie. It would have been the one closest to the call locus. Had it been already engaged, you would have got the next nearest available, and it would STILL have been trying to respond within the nationally-set ORCON criterion - you know, the urban-minded government notion that we should be at your side 75% of the time within 8 minutes!!!