In scotland we use to have to book of sick in order to get fed within a 12 hour shift. It was the only way control would give us downtime - 20 mins. On my station it was usually when our blood shugar levels fell below 3. Sad i know but it gave you a measurable cause for feeling like you needed something to eat. Now we get 2 breaks of 25 and 20 minutes in a 12 hour period. They will never be able to aford to buy this time of me. It makes such a diference to how you feel. of course these breaks very rarely happen within the "windows" allocated, so you are automatically out the system after this ends. As for cover, in a perfect world. usually what happens is that all the 7 o'clock crews reach 12 o'clock without a break so are out the dispatch system at the same time. Control seem to manage this by downgrading the piss calls. Some of agenda for change is good. As for the medic interviewed - he cant exist. This is such blatent cr** that it's not an interview, just make believe. Unless he's in management --- just thought of that.