Can they not enforce a timewasters charge for the idiots who call for a small cut, or even a medium size one that they could treat if they made the effort or stubbed toe? The criteria would need to be very thorough of course, though the attending paras and techs should be able to use their discretion. As someone who is joining the service in April myself, it concerns me that people truly are that stupid to waste vital life saving services! Doesn't take more that a few brain cells to figure out how to treat a silly little cut. I'm sure these people learnt at least the basics of first aid via their parents or schooling... its unbelievable. Sarah.