Bravo! Yours is a voice that needs to be heard. I have friends who have been discussing this issue after reading the newspaper reports (such reports are why I gave up reading tabloids years ago). They have been up in arms about "people dying because ambulance people are on a break". It isn't until I direct them to your blog that they hear the other side that they do change their tune. I shall be forwarding this particular blog entry to every person I can. The voiceferous few must be educated! Keep up the spectacular work you do.