As long as the Great Western Ambulance Service Head of Communications talks down to (in her words) "petty, local journalists" then we will never have a good realtionship with the local press. She doesn't want anything to do with them becuase they make her life difficult, failibg to see that if she engages with them, they might be more likely to give a more balanced, objecvtive opinion. Cheers Blippie