Brings back the horrors seeing my Gran suffer in a badly run home (aggressive dementia was too tough to handle at home) - she broke he leg despite not being able to walk for two years and the home covered up how it happened. We campaigned and eventually got the manager sacked but it was a hard job convincing the management company that their star employee with record financial figures was an uncaring unfeeling b*tc& and was having an affair with her assistant manager. It reminds us all why we need to have children, they are the ones that choose our nursing home and hopefully will fight our corner.