If you do get complaints lodged against you, at least you have the defense of health of patients as your reasons. I would love to know what these people would do if they were the ones in the back of the ambo and people made life harder for the staff to get them to hospital / initiate life saving measures. You'd never hear the end of it... sometimes it makes me wonder where common curtsy has vanished to. You would think they'd be understanding that the emergency services are there to save lives... on a side note.. looks like the bbc is getting on the bandwagon again with this http://news.bbc.co.uk/1/hi/health/6418241.stm and the subsequent discussion of if the service can cope on the have your say boards.