I know NHSD may not be flavour of the month to many people. but surely you cannot blame them for hearing chest pain and acting on that. Wouldn't you have been one sorry bunny if in fact it wasn't reflux.. I hope now you have made a conscious effort to make sure you have supplies of Gaviscon at home or at least know where your nearest all night supermarket/garage are. I think the main problem leading to the increased calls is as previously stated the lack of simple education and the selfish and irresponsible attitude of many people. I have worked in Acute care through PCT's and in recieving units and many of the people I have dealt with who have turned out to have very minor problems cite the reason for not contacting their GP is they are too busy during the day to go to the Dr and it is their right to see a GP/doctor when they want.