Education is one thing, but is too much knowledge a bad thing? One of the problems is that people know what to say to get an Ambulance now, I have been to several calls over the last year or so that was put through on AMPDS as either breathing problems or chest pain and when we have got there it has been nothing of the sort, but on asking why they said that they had chest pain, the reply was so that they got an ambulance, and then wonder why we told them off, explaining that they would have still got an ambulance regardless, just not one arriving at x mph with all the bells and whistles going. Will we ever be able to educate these people? I doubt that very much.... Maybe a system in place involving the crews, A&E nursing staff and doctors might work. One tick from the crew to agree that an ambulance was necessary, one from a nurse and so on and it is agreed that indeed an Ambulance was a necessity, those who don't get any ticks get a warning and/or fine? Or alternatively (which is what will happen) nothing will be done and we will just get busier year in year out.