"less skilled people for less money to provide a sub-standard service" What, like the nurse who claimed I was a bit dehydrated and had a cold when I actually had a chest infection? So I didn't go to the doctor for another week (waiting for an appointment with one I trusted), and ended up very sick and needing two lots of antibiotics and time off work. Not really her fault: I generally don't develop obvious chest noises until I'm pretty bad, but I lost all faith in the walk-in centre thereafter.