Quite a while ago I heard on the radio about a home which demanded payment from the relatives of a 90 year old resident who had died ,because she didn't give in her notice. The "Nursing Process" and "Project 2000" were the start of the rot. A friend of mine did "back to nursing" but left again soon after because no one could understand why she wanted to look after people properly. It's not hard. Keep patients clean, warm and dry. Feed them decent food, helping them if they can't feed themselves. Give them plenty of fluids, helping them to drink if necessary. If they are in bed turn them regularly so they don't get pressure sores. Have empathy and compassion. Be gentle. Inform patients about their treatment and try to allay their fears. Understand their worries and address them where possible eg.who is looking after their pets, paying their bill etc. Make sure their medicines are given to them correctly. Respect their wishes and beliefs (within reason). Talk to them, treat them as you would like to be treated yourself, do not make assumptions about them. Treat them as people not numbers or diseases ( I once heard myself referred to by a consultant as "The bowel"). Have a sense of humour. The clue is in the word "caring".