This makes me so cross. I am a nurse, and know full well the benefits of EMTs. Didn't watch the programme (probably as well) because I know how bad a job they do of presenting a reasoned argument. Maybe the government could start a 2 tier system like they have in many countried (e.g. Holland) where if you dial 999 (well 211) for an ambulance rather than the non-emergency number (0845 equivalent) and its not an emergency (maternataxi, etc) then you are charged for it. Prevents the system being abused and works well because those who can wait do and those who can't are seen very quickly, and means that the calls can be appropriately prioritised without a failue of targets. BTW the call takers can upgrade the 0845 ones to a 999 if they feel its appropriate without charge to the patient