We have spybot search and destroy on our 'puter, and it's marvellous. Very little crap caused by the twat-brigade since installation. Would thoroughly recommend it. Love your blog, discovered it a couple of months ago - it's a real eye-opener! I now have mucho respect for all paramedics. You seem like just the type of person who should be doing your job, and all too frequently jobs in the care industry attract entirely the wrong kinds of people. Vicky :o)