did you actually get to listen to the call made ? there are many occassions when people tell lies to try and ensure an appointment with a gp and are as stated before over selling themselves then backdown or deny knowledge of why ambulances are sent. I think by the sounds of all this the most important lesson so far is all parts of the health service need to get together and understand each others roles and responsibilities to always ensue the best and most appropriate outcome is reached in the majority of cases.. I am sure there are many stories you may have of NHSD referals as they will have of the Ambulance and GP directed calls to them.. but surely this this sniping and picking holes is keeping the real problem out of the news... patricia Hewit and central government!!