I still find it astonishing that you are not allowed to leave these people where they are. Surely someone medical can come up with a protocol for dealing with this kind of scenario. Preferably one that involves the police and a fine of some sort. And as for "Guest Blogger" - Tom was not rude. His questions were perfectly reasonable and to the point and (by his own account at least) made in a civil tone of voice. It would only have been rude if he'd shouted or sworn at her.