I learned that most who think of us as a free taxi soon change their tune when we tell them the will have to get a taxi home, though we have about 10-15 miles to take them in to A&E . Problem is, there's too many who seem to forget that while the NHS and it's ambulances may be free and readily availible, they soon forget that ambulances are intended as an emergency medical service, not for some selfish tosser who expects everyone else to sort their miserable life out pronto. No excuse, never. I mean a drunk 16 year old... what on earth do the parents do with raising kids? I hate the drunks. I hate the idiots who abuse the 999 service. I hate the fact that every minute delt with the two twits you mention is time away from actually dealing with somebody who actually needs help. QED. Shame about your floor Tom. An old hand once told me of his way for dealing with drunks (more the male ones). Unbutton the first two or three buttons of their shirt. When they want to be sick, most usually put their heads down, you simply lift the shirt up to cover their mouths and...we'll, you can guess the rest.