I second this. Splitting the numbers of emergency services may provide the much needed relief to the control rooms in determining which service to dispatch first - SWAT team, ambulance or fire service (incl. if it's a cat stuck on a tree, coz they have the ladder!) - as people would dial the appropriate number to start with. In Russia there is 01 for fire service, 02 - police, 03 - ambulance, 04 - gas emergency. However we're getting the media stories that ultimately the govt is moving towards having a single Emergency Number 01 for all cases... I already feel this is gonna be one of the many disastrous reorganisations the country has experienced lately :(. Tom, do ambulance crews like yours get any "policing" gear to keep in the van just in case? Like a baton, sprays... otherwise really why does the control room send you to calls that almost 100% sound like there may still be a hostile situation going on..?