Another take on it is companies doing things by the book to avoid liability. A couple of weeks back I walked rather rapidly into a glass door which resulted in a few bruises, a suspected broken nose and because my glasses broke and scraped across my nose loads of the red stuff (didn't go well with my yellow shirt). To stop the blood dripping down my shirt even more I sat down and then the building supervisor came to me and said he had called an ambulance. Having played Rugby for many years, broken my nose at least three times and had more than a few concussions I knew an ambulance was probably gross overkill and asked him to cancel it. He wouldn't saying it was company policy and the insurers insisted on it. My choice was to just walk off and really piss off the LAS or to stay and just slightly piss them off. I stayed, they arrived about 5 minutes later, we quickly established that a trip to casualty was not required (though it was offered just in case) and that I would not be alone overnight if things did go pear shaped. I said my thanks, apologies and goodbyes and wandered off down New Oxford Street to the Tube. I was grateful for the ambulance turning up but I think all the parties there knew it was not a medical need being satisfied. Ifit hadn't been "policy" then precious resources would not have been wasted. The only upsides were the ambulance crew got a toilet break in a civilised environment and in the future you would get your £38. (Nose was broken - not worth fixing as it was straight enough given all the previous breaks. Main damage was the embarrassment especially as I was stone cold sober and couldn't blame alcohol)