Correct me if I'm wrong, but I think Daniel was probobly batting your corner here? You, like us get a "feeling" about a job that comes from experience and that golden quality called common sense which they are trying harder and harder to beat out of us. I'm an ambulance tech (you know, cool, calm, controlled, dependable in an emergency........) but when I woke in the night to find someone trying to break into my house it took me 3 attempts to press the buttons on my phone in the right order to make the 999 call connect!! I can only imagine the type of calls we'd be dispatched to if it were dependent on a push button method. Actually guys, I reckon people wittier than me could kick off an entertaining run of comments here speculating?