you did rant, but it was a good rant. I know lots of people give homes a hard time, but there are plenty out there just like your families, who provide the care that the residents deserve. I applaud you and your family for sticking it out through the tough times, I only see the homes from an ambo point of view, and I certainly wouldn't want to work in one. Just like the service, it is a thankless task sometimes, more so when you are being attacked from all sides by the media etc. The good ones tend to be the independants, as the residents are there as human beings, not bums in beds that the large homes seem to only care about (or on the floor, or in a cupboard....) Don't ever give up, and rant all you like as there are people out here who listen, and care. One day we will all end up in a similar situation, having to rely on either relatives or people running care homes/nursing homes/residential homes etc... the sooner we do something about the bad ones, the sooner the media can stop banging that drum, and get on with praising the good ones....