They have got soft without doubt. There was a german goalkeeper who joined Man. City not too long after the second world war, can't remember his name. Most of the fans were not happy about this. One game he hit his head against the goal post and his neck hurt. He found that if he put his hand to the back of his neck, it didn't hurt as much, so he played the rest of the game that way. When they checked him over after the game, they discovered he had broken his neck. The fans didn't heckle him after that.