I agree with Kate - you should definitely put in a complaint - surely it can't be too late for something that serious can it? If not you, then why on earth wouldn't the patient complain, if they knew what 'should' have been done they'll be a lot more aware next time ! And as for kingmagic's story - surely the patient could complain on that one and name him saviour of the year ! It's bad enough it happening once - but for it to happen a second time with no effort been done to prevent it but anyone able, is a tragedy. The crappy tabloids need to be used to our advantage sometimes !! Take care Jinky