The more I do this job (im an officer in the service) the more i feel all i do day in day out is cover not only my bottom but the bottoms of the crews who perhaps are just emplying their own initiative, it seems that if the patient / relative arnt out to get you the HPC seems to be, Until things change the "taking healthcare to the patient" approach wont be taken rather "take the bugger in as they wont sack for for taking them" swill still prevail. If we are left to use our initiative ie walk them, leave them, dont bow all the way in or out then they complain and we cop it. Ive seen and dealt with so many trivial complaints that have escalated beyond reason it nakes you scared of your own shadow sometimes and to be honest if i get sacked for trying to do the job "right" who will pay my mortgae or feed the kids