Black screen gone. Much better thanks. Been on nights myself so a few days behind but thought you'd like to know what happened in my trust recently. We have this "call connect" thing coming in. At present we have 8 minutes to arrive at a job from the time the job is passed to us. Next year this is changing to 8 minutes from the time the call is connected to the ambulance service. It's been estimated that this will knock our time down to about 6 and a half minutes to get there. To assess our ability to achieve this new target, our trust decided it would be a good idea to run a trial for a week. (All sounding good so far?) The week before the trial management put out an announcement that there was unlimited overtime available, and all available vehicles were returned to the road regardless of whether they were due a deep clean or a service. Hey. Guess what? We made it. We pulled it off and met the new target. So hey. Guess what? It's being implemented. Of course we have no chance whatsoever of achieving this in real life.