I wish that those people who are slagging you off would take a step back and read your postings in perspective - gawd!! Love your blog - you provide a funny, human, realistic view of being on the job! Well done! And yeah, as name suggests, am with one of the VAS organisations - and no I won't be out on NYE - new relationship and stuff, so our first NY together. As much as I like what I do with the VAS I am associated with, they are taking a serious background role at the moment . . . . Oh and before any smart person starts off - when we are out doing Sector Support work - take note of the word S U P P O R T - we are not replacing or substituting for the LAS - we are supporting them and taking lower category calls, relieving the full time professional (note that word!) of some of the dross so they can get to the calls where their skills really are needed in order to save a life! Happy Christmas and I hope you don't get too busy over the period! Chris :-)