It's not a completely isolated incident, this time last year I met a fantastic Care Manager. I'd been increasingly concerned about my very elderly and increasingly confused 90+ neighbour. Then last Christmas she first went out levaing her home unsecured and returned home to a young man making himself at home in her sitting room drinking her tea watching her TV who them tried to convince her it was his flat! Then 2 days later I returned home with the milk to find her wandering the street in her nightie crying telling me Sainsburys was shut and she wanted milk. They'd been shut for about 6 hours at that point. I hate meddling and agonised but called social services expecting them to be crap (We had appalling experiences of social services with my grandmother and eventually insisted on having the money and arranged her care privately.) but within 10 minutes the care manager had called me back and made a home visit to my neighbour that morning. She now has an excellent care package in place and the neighbourhood police team keep an eye on her. Her team of carers are also all lovely. The latest introduced herself to all the neighbours explained she would be in and out and in short my neighbour now has the care she needed and deserved. Sometimes social services are not copmpletely useless it restored my faith in human nature a bit.