I bloody well hope this wasn't my hospital.. and I bloody well hope it wasn't the A&E department next door, as they have psychiatric liaison staff there which you should have been told about. THIS is why I do the work I do, as this treatment happens WAY too often. Sometimes I think I am getting somewhere, and then I read something like this that reminds me - even if I change the way 50 of the workforce works, there are always going to be total dicks like this nurse.